Epicor Kinetic with Prism: industry agents for manufacturers and distributors
The most concrete agent portfolio among the industry ERPs, for companies that already run Kinetic. Prices are not published.
| Type | Industry ERP with AI added |
|---|---|
| Pricing | Not published |
| Website | epicor.com |
Epicor Prism is a portfolio of vertical AI agents embedded in Epicor Kinetic, offering conversational access to ERP data, business documents and workflow context. Epicor presents it as part of a "Cognitive ERP" strategy1.
Best for: Manufacturers and distributors already on Epicor Kinetic that want agents trained on the vocabulary of their industry.
Not the right fit for: Companies outside Epicor’s industries, and buyers who need published prices.
What the agents do
ERP Today reports more than 18 pre-built agents, for tasks that include turning ERP data into clearer insight, surfacing supply and demand risks, reducing manual effort in sourcing and reporting and helping newer staff work in the ERP. A reasoning agent analyses live ERP data alongside documents, spreadsheets, PDFs and screenshots1.
The agents use a data ontology drawn from Epicor's experience in manufacturing, distribution, building supply, retail and automotive, and work within existing governance and role-based security, with actions subject to human oversight1.
Availability
The European launch was announced in June 2026, with general availability in the United Kingdom and selected European markets and further regions planned during 20261.
Strengths and limits
Strengths
- Agents built on a data ontology drawn from manufacturing, distribution, building supply, retail and automotive.
- Works within existing role-based security, with actions subject to human oversight.
- A developer tool for screen customisation that Epicor says cuts build-and-test time by an average of 60%.
Limits
- The agents live inside Kinetic and work on Kinetic’s data.
- No published prices, customer counts or measured results in the reporting we read.
- The 60% figure is Epicor’s own claim.
Choose another option if: You are not an Epicor customer. Prism is a reason to stay on Kinetic more than a reason to buy it.
Pricing
Not published.
Questions to ask Epicor
- Which of the pre-built agents are available on our version and in our country?
- What do the agents cost, and how is use measured?
- Which actions can an agent take without approval?
- Can the agents use data held outside Kinetic?
For Epicor against the other products, see the comparison.
Sources
- Epicor takes its ERP AI bet to Europe’s factory floor. ERP Today, 7 Jul 2026. Accessed 11 Nov 2026.